Pulse is patient engagement built inside your EMR: win-back, compliant reviews, campaigns, text-to-pay, and one inbox fed straight from the chart. Native, included, and impossible to bolt on. No add-on stack, no add-on fees, nothing to leave behind.
Most engagement tools are a bolt-on, syncing off a stale export of your patient list. Pulse is different: it fires off your own live events the moment they happen: a visit wraps, a no-show hits, a plan of care runs out, an authorization starts to lapse. It all lands in one inbox, fed straight from the chart, so your team always knows who to reach and why.
Pulse folds the whole engagement stack into your EMR. No bolt-ons, no separate logins, no per-message fees.
One thread per patient, fed straight from the chart. Every channel your patients use, in a single place your whole front desk can work.
Lapsed patients cohorted from your own visits and ranked so your team works the money moments first.
Ask every patient the way Google and the FTC require. No gating, no liability.
A private NPS survey with detractors flagged for recovery before they post.
Segment patients from your own visit data and send a personalized campaign in two clicks.
See which physicians actually fill your schedule, and get flagged when a good referrer cools off.
Send a balance and a secure pay link right in the thread. Native Stripe, no separate payments product.
Nudge patients who have fallen off their home exercises, using your own HEP and check-in data.
Jodie ranks who to reach today and tells you exactly why, drawing only on your visit data. She can catch you up on a patient in a sentence and draft a warm, HIPAA-safe message you edit and send. Jodie ranks and drafts; your team always approves the send. It is help, not autopilot.
Most tools quietly send only satisfied patients to Google. That is “review gating,” and it is against Google policy. The FTC’s 2024 rule made it a liability the clinic owns even when a vendor does it. Pulse asks everyone, cleanly, so your reputation grows on trust instead of risk. Jodie can even draft a compliant public reply that never confirms someone was a patient.
Competitors sell you the EMR, then bill for everything that actually grows the practice. With Pulse, it is all in the box.
The rest of the market sells you the EMR, then bills you for everything that actually grows the practice. Pulse doesn’t.
See Pulse work off your own patient data in a walkthrough built around your clinic.