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FAQ

Questions, answered.

Straight answers to what practices ask us most, about switching, data ownership, the AI, compliance, pricing, and how GitoCare actually works.

Do I have to rip out my current system?

No. We take your current data in almost any format, spreadsheets, FHIR, the C-CDA clinical document, even scanned charts, map it automatically, and show you exactly what came across before anything is saved. For large or complex migrations, our assisted team can do the heavy lifting. See how migration works.

Is my data locked in?

Never. GitoCare is built on standard FHIR and an open API, so your records are structured, portable, and yours. No walled garden, no ransom to leave.

How long does it take to go live?

Most practices are live in weeks. Demographics and coverage come across first, so you can schedule and verify insurance from day one, then the rest of the history follows.

How is pricing structured?

Simply: per treating clinician, with every discipline and all of the AI included, and support always free. Talk to us for a quote tailored to your practice.

How is the AI different from a chatbot?

It sits at the note. It prevents the denial before you sign, then ranks and works everything that still slips through. It is the whole revenue cycle, not a sidebar.

Which disciplines do you support?

Physical, occupational, and speech therapy, plus pediatrics and hand therapy, each with its own templates, modifiers, and coverage rules.

Do you support single sign-on?

Yes. Company SSO via Google, Microsoft, or any OIDC provider such as Okta, alongside built-in multi-factor authentication.

Are you really HIPAA compliant?

Yes. Encryption in transit and at rest, role-based access with multi-factor authentication, and immutable audit logging across the platform.

Who works our denials?

The AI ranks and drafts them for your team, or you can hand billing to ours with Managed RCM and we work every claim, denial, and appeal end to end.

Still have a question?

Book a walkthrough and we will answer it against your real workflow.

Gito AI Here to help
Answers about GitoCare. Pricing is tailored, so we cover it on a quick call.